PRIVACY POLICY
Privacy Policy for RenderToVideo
Effective Date: 01/12/2024
At RenderToVideo ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services and visit our website (the "Service"). By using the Service, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information you voluntarily provide, including but not limited to:
Name
Email address
Phone number
Billing information (e.g., credit/debit card details)
Company name
1.2 Non-Personal Information
We may collect non-personal information automatically, such as:
Browser type and version
Device type
Operating system
IP address
Cookies and usage data
1.3 Client Materials
We collect materials provided for video production, including 3D renderings, logos, fonts, and other design assets.
2. How We Use Your Information
2.1 To Provide Services
Process payments and deliver videos.
Communicate with you about project updates, feedback, and revisions.
2.2 For Business Operations
Analyze usage trends and improve our Service.
Personalize the user experience.
Conduct marketing and promotional activities (e.g., portfolio showcase).
2.3 Legal Compliance
Comply with applicable laws and regulations.
Respond to legal requests, court orders, or government inquiries.
3. How We Share Your Information
3.1 With Third-Party Service Providers
We may share your information with trusted third-party service providers, such as:
Payment processors (e.g., Stripe)
Cloud storage providers
Analytics and marketing tools
3.2 With Your Consent
We may share your information for purposes not listed in this policy if we have your explicit consent.
3.3 Legal Obligations
We may disclose your information to:
Protect against legal liability.
Enforce our Terms and Conditions.
Prevent fraud, security breaches, or illegal activities.
4. Data Retention
4.1 We retain your personal information only as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy.
Comply with legal obligations.
Resolve disputes and enforce our agreements.
4.2 Materials provided for video production are retained for a period of up to 12 months unless requested otherwise by the Client.
5. Your Data Rights
5.1 Access and Correction
You may request access to your personal information and request corrections to inaccurate or incomplete data.
5.2 Deletion
You may request deletion of your personal data, subject to any legal or contractual obligations.
5.3 Opt-Out
You may opt out of receiving promotional emails by following the unsubscribe link in our emails.
5.4 Data Portability
You may request a copy of your data in a structured, commonly used, and machine-readable format.
6. Cookies and Tracking Technologies
6.1 Cookies
We use cookies to enhance user experience and analyze website performance. You may disable cookies in your browser settings, but this may affect your ability to use certain features.
6.2 Analytics
We use analytics tools (e.g., Google Analytics) to track usage patterns and improve our Service. These tools collect non-personal information about your use of the Service.
7. Data Security
7.1 We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, or misuse.
7.2 Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8. International Data Transfers
8.1 If you are accessing the Service outside Singapore, your information may be transferred to, stored, and processed in Singapore or other countries where our service providers are located.
8.2 By using the Service, you consent to such transfers.
9. Children's Privacy
9.1 The Service is not intended for individuals under the age of 18.
9.2 We do not knowingly collect personal information from children under 18. If we become aware of such data, we will delete it immediately.
10. Third-Party Links
10.1 The Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.
11. Changes to This Privacy Policy
11.1 We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via email or a prominent notice on our website.
11.2 Your continued use of the Service after the changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: robert@rendertovideo.com
Website: www.rendertovideo.com
By using RenderToVideo, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the Service.